Last updated: June 25, 2026

1. 30-Day Money-Back Guarantee

Run & Ball, operated by ut, offers a 30-day money-back guarantee on all paid subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

2. How to Request a Refund

Our order process and payments are handled by our online reseller Paddle.com, which is the Merchant of Record for all our orders. To request a refund, please visit paddle.net and locate your order using the email address you used at checkout, or contact our support team and we will help you submit the request to Paddle.

3. What Happens Next

Once Paddle approves your refund, the funds are typically returned to your original payment method within 3–10 business days, depending on your bank or card issuer.

4. Subscription Cancellations

You can cancel your subscription at any time from the billing portal. Cancelling stops future renewal charges; access to paid features continues until the end of your current billing period.

5. Contact

For refund questions, contact us at runandballs@gmail.com.